Website Privacy Policy

At United Musculoskeletal Partners (UMP) we are committed to protecting your privacy, ensuring security, and maintaining compliance with all applicable laws and regulations. This policy outlines how we collect, use, and protect the data you share with us through our website.

Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information: Data that you provide voluntarily, such as your name, email address, and phone number when submitting forms or inquiries.
Non-Personal Information: Data that is collected automatically, such as your IP address, browser type, device information, and pages visited.

How We Use Your Information

We may use the information collected for the following purposes:

To improve your browsing experience and provide personalized content.
To respond to inquiries or requests submitted through the website.
To enhance the security and functionality of our website.
To comply with legal obligations.

How We Protect Your Information

We implement industry-standard measures to protect your personal data, including encryption, firewalls, and secure server protocols. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers or partners only to perform functions on our behalf (e.g., hosting services, payment processors), and they are required to maintain confidentiality.

Corporate Compliance

UMP is dedicated to maintaining compliance with all applicable laws, regulations, and industry standards, including HIPAA. Our Corporate Compliance Program ensures that we uphold the highest ethical standards in handling personal and sensitive information.
For compliance-related inquiries, please contact our Compliance Department at Compliance@umpartners.com.

Security Reporting Program

At UMP your privacy, security, and trust are paramount. If you discover a potential security vulnerability or bug in our systems or are have information regarding a security incident, we encourage you to report it to us promptly.

How to Report a Security Concern or Incident

If you identify a potential security issue or incident, please contact us at security@umpartners.com with the following information:

A detailed description of the vulnerability, bug, or incident.
Steps to reproduce or observe the issue, if possible.
Any relevant evidence, such as screenshots, logs, or timestamps.
Your contact information for follow-up (optional but encouraged).

What Constitutes a Security Incident?

A security incident may include:

Unauthorized access to sensitive data.
Suspicious activity or compromised accounts.
Malware infections or phishing attempts.
Data breaches or unintentional exposure of information.

Responsible Reporting

To ensure a coordinated and effective resolution, we ask that you:

Refrain from publicly disclosing the issue before we have addressed it.
Avoid accessing, modifying, or deleting any data that does not belong to you.
Provide as much detail as possible to assist in a swift investigation.

Our Commitment

We take security reports seriously and will respond promptly to your submission. Upon verification, we will work to resolve the issue swiftly. While we do not currently offer monetary rewards, your assistance is invaluable in helping us maintain a secure environment.